Terms & FAQs

Availability & Scheduling

1

I operate as an independent engineer and balance this business alongside other professional commitments.

  • Routine and non-urgent work is typically scheduled during my available working periods.

  • Emergency or time-critical call-outs may be accommodated outside of these periods, subject to availability.

  • Availability will always be confirmed before any work is agreed.

If your issue is urgent, please call directly rather than using the contact form.

Response Times

2

  • I aim to respond to all enquiries within 24 hours.

  • Urgent matters are prioritised where possible.

  • Response times may vary when I am working offshore or on larger projects, but all enquiries will be acknowledged.

Emergency Call-Out Work

3

Emergency call-outs are offered on a best-efforts basis and are subject to:

  • Location

  • Nature of the issue

  • Current availability

Emergency work may be charged at an enhanced rate, which will be agreed before attendance.

Scope of work

4

Services may include (but are not limited to):

  • Marine electrical diagnostics and repair

  • Technical installations and fault finding

  • Mechanical fitting and fabrication

  • Bespoke mounts, brackets, and small fabricated solutions

  • Trailer servicing, repair, and electrical work

  • Custom 3D-printed components where appropriate

All work is discussed and agreed before commencement.

Estimates & Pricing

5

  • Estimates are provided in good faith based on information available at the time.

  • Final costs may vary if additional faults, complications, or non-standard installations are discovered.

  • Any significant changes will be discussed before proceeding.

Payment Terms

6

Payment terms will be agreed before work starts.

  • Payment may be required on completion, or in advance for parts, materials, or specialist work.

  • Late payment may result in delays to future work.

Liability & Limitations

7

  • Work is carried out with reasonable skill and care in line with industry standards.

  • I cannot be held responsible for pre-existing faults, hidden defects, or undocumented modifications.

  • Older or non-standard systems may carry inherent risks, which will be highlighted where identified.

Cancellations

8

  • Please provide as much notice as possible if you need to cancel or reschedule.

  • Late cancellations or aborted visits may be chargeable to cover time and travel

Still Have Questions?

If you’re unsure whether we’re the right fit for your project, feel free to get in touch to discuss your requirements.

Get in Touch